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9-1-1 Procedures
The City of Callaway recognizes that citizens provide additional sets of ears and eyes throughout the Callaway community. Your assistance in accurately reporting a crime in progress, suspicious activity, or an accident is appreciated.

The following checklists will assist you in giving the 9-1-1 operator the most accurate (and potentially life-saving) information possible.

The 9-1-1 operator may ask for you to hold on the line with them while they are directing the deputy sheriff to the incident location:
  • Do not allow children to play on the phone
  • Stay calm and do not hang up on the 9-1-1 operator