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Who to Call
If you have an emergency dial 9-1-1. Non-emergency lines are for crimes that require police response, but that are not life-threatening, including:
  • A group of juveniles loitering in front of your home
  • Loud parties
  • Neighbor disputes

The non-emergency dispatch number is (850) 747-4700. Our area code for all calls is (850). .

Life-Threatening Emergencies or Crimes in Progress: Dial 9-1-1
The purpose of Bay County's 9-1-1 Emergency Telephone System is to provide for the immediate response of deputies and fire or medical personnel for emergency occurrences. To accomplish this, it is imperative that the calls received on 9-1-1 lines be restricted to those situations that require immediate dispatching of sheriff's deputies, paramedics, or Fire Department personnel.

You do this by simply waiting for a dial tone on your telephone, cellular phone, or public telephone, then dial 9-1-1. No money is needed for calling 9-1-1 from a pay phone. If there is an emergency, you can pick up a pay phone, wait for a dial tone, and dial 9-1-1 without depositing a coin.

When Calling 9-1-1
  1. Stay calm. Give your location, the nature of the emergency, and your name.
  2. Listen carefully to the 9-1-1 call-taker.
  3. Answer the 9-1-1 call-taker's questions as accurately as possible. Speak clearly and slowly.
  4. Do exactly as the 9-1-1 call-taker tells you during the course of the call.
  5. Never hang up on the 9-1-1 call-taker until you are told to do so.

For all non-emergency situations, please call (850) 747-4700.